Intelligent interfaces of the future
As a designer and sci-fi movie lover, I’ve always been captivated by the utopian vision of AI as an assistant or guardian taking care of my every whim, whether it’s the omnipresent voice of Scarlet Johannson in Her, a caring robot in Big Hero 6, or J.A.R.V.I.S. in Iron Man.
AI makes me superhuman — or so the saying goes.
Who wouldn’t love not worrying about thousands of unread emails, having a personal health coach making decisions for you so you can stay in shape, or delegating running a multi-billion dollar business so you can play a superhero? AI-enabled intelligent systems will decide the best UI paradigm for any given user scenario more accurately than any human could. What should designers do to prepare for that eventually? AI is a transformative technology we’ve only just begun to experiment with. However, the story doesn’t end with multimodal “UI’s” that appear proactively. For people to rely on intelligent systems, the systems must demonstrate human values, ethical decision-making, transparency in decision-making, privacy controls, data security, traceability, fairness and inclusion, contextuality, and a whole host of other considerations.
When an AI is trained on the entire internet’s worth
of human experience, those holding companies should
be obliged to give back in ways that create real-world
value for all.
Lily Wchein
Safe and secure